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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Leave a Review
I'm happy, the dressing gown came in perfect condition, very light, woven pleasant to the body, not electrified, by the size approached, quality lace, for such money-it's just a gift, take it on regret, I took for fees for a wedding, a robe and a nightie came exactly in 2 weeks, everything was served, It would be possible and the size is larger, the straps are adjustable, thank you so much to the store!
The fabric is very pleasant, like silk, does not shine, the lines are even, the lace is beautiful. On the parameters 96-70-100 Took XL, probably, it was possible and L, but it does not tighten in unnecessary places.
Very good quality I recommend
Cool material, adjustable shoulder straps, elastic band on the back. I recommended!
The quality is good, the seams are even, the lace is quality. On the size 42-44, and the height of 172 is excellent. Fully corresponds to the store's photo. I'm happy with the purchase, I recommended.
Very nice robe. Quality is good. On M ordered L. sits perfectly
Chic set. Unrealistically pleasant and soft fabric. Neat lace, at the shirt removable cups. I am very happy. Thanks.
Very nice and gentle set. The quality is high. It looks decent. The color is nice. Chic home outfit.
Great! Everything as described. Very fast delivery
Amazing kimono. The material is very soft and comfortable. Recommend the store and the product.