US Dollar ($)
We use Asian size,usually 2~3 sizes smaller than US/European size.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Prosper Magic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (19)
5 Stars (19) |
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Leave a Review
Very good jacket. Qualitatively packed. Seams all smooth sits well. Material sintepon, on very fire! I recommend.
The jacket is very satisfied, sewn qualitatively, the color is beautiful. I bought a second goods in this store is very satisfied! Thank you store!!!
I got my long-awaited jacket, I was happy with everything and approached the size. warm, the quality is 100% sewn perfectly. And everything is cool. I thank the designer for such a beautiful and high-quality model of the jacket. to the store Thank you very much for the pleasant communication and reliable delivery. I'm giving you 10 **********.
The jacket is beautiful., Super, what I was looking for... jacket bomb.
Fits according to the size specified. Very nice feel and looks good.
As always, everything is fine! very beautiful, Thanks to the store, Delivery 2 weeks. There are no complaints about quality as always. it approached me. Neatly sewn. I liked it. Thank you
The parcel received in 2 weeks . jackets of excellent quality.the jackets is like it was sewn for me. Just this length and wanted. Thank you to the store for the quality goods. Prosperity to your firm!
The jackets fully corresponds to the photo and description. The quality is excellent. It costs 11 days to get it. The store is reliable, the goods are always quality, I buy already the 3rd thing.
Jacket of excellent factory quality. I'm very happy! It is gorgeous! I recommend it to everyone! Thank you to the seller!
I really liked the jackets, the quality of tailoring is high, thank you very much to the store for the fast delivery.
Have 182cm tall and weight 75kg chose the size XXL. This jacket is amazing, warm! The quality is good! Thank you, was very happy to have bought!!!^ ^
Excellent jacket! warm. Fits nicely! Good quality, all seams even. tracked the whole way. Recommended!
Quality jackets. Comfortable. My size is 3XL for the weight 82 kg and height 182cm. Perfect!
Packed perfectly. The jacket really liked! Interesting accessories. sits the jacket just fine, and goes into size. Quality, stitching, accessories, patterns-all factory and at the highest level! I strongly advise both the jacket and the store!! It's a pity, the stars are only five... would put ten))).
Very nice and good quality !It is very nice and good quality ! Excellent jacket! Perfectly suited, thanks.
As always the quality is excellent. The jacket is warm in a measure, y.The size is very good, The quality is very good, Very interesting fittings. Jacket and store recommend.
Excellent. Delivery 2 weeks, Very comfortable.The jacket is just great! As in the photo. The quality is super, it sits cool.It came well. Thanks store
Lovely jackets, size fit. Thank you very much to the store. Good luck in your business. All health!!!
Good quality, got the product quality excellent thank you very much ！Thank you, great as always!